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Frequently Asked Questions
Choosing Altarental means choosing peace of mind. Here’s what you can expect when you partner with us:
What are your fees?
Our fees vary depending on the services provided and the specific needs of each property. We offer competitive pricing and transparent fee structures. For a detailed quote, please contact us directly to discuss your requirements.
How often will I receive updates about my property?
We provide regular updates on property management activities, including maintenance, tenant issues, and financial reports. You can choose to receive these updates on a monthly or weekly basis, depending on your preference.
How do you handle maintenance requests?
Maintenance requests are handled promptly through our streamlined process. Tenants can submit requests via email or our online portal. We address urgent issues immediately and schedule non-urgent repairs within a reasonable timeframe. All maintenance activities are documented and reported to property owners.
Can I be involved in the decision-making process?
Yes, we value your input and keep you informed about major decisions related to your property. You can choose your level of involvement in decision-making, and we provide regular updates to ensure you are always aware of important developments.
What areas do you serve?
We provide property management services in the Greater Edmonton and Greater Calgary areas. If you're unsure whether we cover your location, please reach out to us for confirmation.
How can I contact you for more information?
You can contact us via phone at (587) 557-1905, email at Contact@AltaRental.com, or through our online contact form. We’re here to answer any questions you have and assist you with your property management needs.
