Tenant Screening, Placement and Retention
Finding reliable tenants is the foundation of a successful rental property. We go beyond basic background checks to ensure you get trustworthy, long-term tenants who treat your property with respect. Our placement services streamline the leasing process, and our tenant retention strategies help keep high-quality tenants satisfied, reducing turnover and vacancy rates.
Here’s what our tenant screening and retention services include:
Here’s what our tenant screening and retention services include:
- Comprehensive background and credit checks
- Employment verification and rental history review
- Customized lease agreements tailored to owner preferences
- Ensuring compliance with fair housing regulations during tenant selection
- Ongoing tenant communication and support to encourage renewals
- Proactive lease renewal discussions to minimize vacancies
- Tenant welcome packets and orientation for a smooth move-in experience
Rent Collection & Financial Reporting
Managing rent payments can be time-consuming and stressful, but we make it seamless by handling all aspects of rent collection. We also track and report on every transaction, providing transparent, detailed financial reports that keep you fully informed of your property's performance. From collecting rent on time to managing late payments, we ensure that the financial side of your investment is taken care of efficiently.
Here’s what our tenant screening and retention services include:
Here’s what our tenant screening and retention services include:
- Automated rent collection system with multiple payment options
- Detailed tracking of rent payments and late fees
- Late payment enforcement, including follow-up notices and penalties
- Transparent monthly and annual financial reports
- Year-end financial summaries and tax-ready documentation
- Security deposit collection, tracking, and refund management
- Quick resolution of payment disputes or chargebacks
Property Maintenance & Repairs
Maintaining a property can be complex, but we ensure your property remains in excellent condition by proactively handling maintenance and repairs. Our experienced in-house maintenance team responds quickly to repair requests and conducts regular upkeep, preventing small issues from becoming costly problems. Whether it's routine maintenance or emergency repairs, we keep your property running smoothly.
Here’s what our tenant screening and retention services include:
Here’s what our tenant screening and retention services include:
- Regular property inspections to catch potential issues early
- Preventive maintenance scheduling (e.g., HVAC, plumbing, roofing)
- Prompt response to tenant repair requests
- Vendor and contractor coordination for larger repairs or replacements
- Maintaining detailed records of maintenance history for each property
- Quality assurance on completed repairs and maintenance tasks
- Handling of tenant move-out repairs to prepare for new tenants
Property Marketing
We use a comprehensive marketing approach to ensure your property reaches the right audience and minimizes vacancy periods. By leveraging modern digital marketing strategies, professional media content, and targeted advertising, we showcase your property’s best features to attract quality tenants quickly. Our goal is to maximize exposure while keeping vacancy times to a minimum.
Here’s what our tenant screening and retention services include:
Here’s what our tenant screening and retention services include:
- Professional property photography and videography for online listings
- Listing syndication across major rental platforms (Zillow, Craigslist, etc.)
- Custom-designed print materials for local marketing (flyers, brochures)
- Targeted online and social media ads to attract quality tenants
- Coordination of open houses and property viewings
- Regular market analysis to adjust pricing for maximum rental value
- Offering virtual tours and 3D walkthroughs for remote renters
Legal Compliance & Lease Management
Navigating the complexities of rental laws and regulations can be overwhelming. We handle all legal aspects of managing your property, ensuring you are fully compliant with local, provincial, and national laws. From drafting and renewing leases to managing legal disputes, our expertise protects you from potential legal challenges while securing your investment.
Here’s what our tenant screening and retention services include:
Here’s what our tenant screening and retention services include:
- Regular updates on local, provincial, and national regulations
- Creation of legally binding, customized lease agreements
- Handling lease violations and tenant disputes
- Monitoring and ensuring compliance with fair housing laws
- Preparing and sending legal notices (lease violations, eviction warnings)
- Coordination with legal experts for complex disputes or litigation
- Comprehensive record-keeping of tenant interactions and legal actions
- Regular audits to ensure lease terms are being upheld by tenants
Property Upgrades & Renovations
Adding value to your property through strategic upgrades can boost its appeal and rental income. We guide you through the renovation process, from selecting improvements that yield the highest return on investment to managing contractors and ensuring high-quality work. Our goal is to make renovations stress-free and budget-friendly, improving the overall condition and desirability of your property.
Here’s what our tenant screening and retention services include:
Here’s what our tenant screening and retention services include:
- Cost-benefit analysis to ensure upgrades add value to the property
- Vendor sourcing and contractor management for renovation projects
- Guidance on energy-efficient upgrades for long-term cost savings
- Design consultation to improve property aesthetics and functionality
- Post-renovation inspections to ensure quality standards are met
- Coordination of tenant move-outs during renovation, if necessary
- Assistance with budgeting and timelines to keep projects on track
Eviction Management
While evictions are unfortunate, they are sometimes necessary to protect your investment. We handle the eviction process professionally and in full compliance with legal regulations, minimizing stress for you and ensuring the process is completed smoothly. From delivering legal notices to handling post-eviction inspections, we make sure that evictions are managed efficiently.
Here’s what our tenant screening and retention services include:
Here’s what our tenant screening and retention services include:
- Clear communication with tenants to avoid eviction when possible
- Preparation and delivery of legal notices in compliance with regulations
- Coordination of necessary legal documentation for court proceedings
- Court representation for evictions if required
- Post-eviction inspections to assess property condition and damage
- Handling security deposit deductions for damages, if applicable
- Quick unit turnover and preparation for new tenant placement
24/7 Emergency Services
Emergencies can happen at any time, which is why we offer round-the-clock support for urgent issues like water leaks, heating failures, or other unexpected problems. Our team responds quickly to protect your property and ensure tenant safety, providing peace of mind for you and comfort for your tenants. No matter the time or day, we’re here to manage any emergencies that arise.
Here’s what our tenant screening and retention services include:
Here’s what our tenant screening and retention services include:
- Rapid response team for urgent maintenance issues
- Immediate coordination with trusted emergency contractors (plumbers, electricians)
- On-call property manager for tenant support and issue resolution after hours
- Emergency repair tracking and reporting to property owners
- Continuous communication with tenants during crisis situations
- Preventative action to reduce future emergencies (e.g., regular HVAC checks)
Why Partner with Us
Choosing Altarental means choosing peace of mind. Here’s what you can expect when you partner with us:
Expertise and Experience
Our seasoned team brings years of experience in managing a wide range of properties, from single-family homes to multi-unit buildings, ensuring that your property is managed with care and precision.
Personalized Service
We understand that every property and owner is unique. Our services are tailored to meet your specific needs, offering customized solutions to maximize your property’s potential.
Proactive Communication
You’ll always know what’s happening with your property. From regular updates to immediate notifications on issues, we keep both owners and tenants informed, creating a smooth management experience.
Full-Service Management
We handle everything from tenant placement and rent collection to maintenance and legal compliance, so you can enjoy the benefits of ownership without the hassle.
Tenant Satisfaction
Happy tenants mean long-term occupancy. We prioritize tenant relationships, addressing concerns promptly and maintaining properties at the highest standard to ensure tenant retention.
Transparent Financial Reporting
Stay informed with clear, detailed financial reports and a straightforward rent collection process, giving you full visibility into your property’s performance.
Frequently Asked Questions
Choosing Altarental means choosing peace of mind. Here’s what you can expect when you partner with us:
What are your fees?
Our fees vary depending on the services provided and the specific needs of each property. We offer competitive pricing and transparent fee structures. For a detailed quote, please contact us directly to discuss your requirements.
How often will I receive updates about my property?
We provide regular updates on property management activities, including maintenance, tenant issues, and financial reports. You can choose to receive these updates on a monthly or weekly basis, depending on your preference.
How do you handle maintenance requests?
Maintenance requests are handled promptly through our streamlined process. Tenants can submit requests via email or our online portal. We address urgent issues immediately and schedule non-urgent repairs within a reasonable timeframe. All maintenance activities are documented and reported to property owners.
Can I be involved in the decision-making process?
Yes, we value your input and keep you informed about major decisions related to your property. You can choose your level of involvement in decision-making, and we provide regular updates to ensure you are always aware of important developments.
What areas do you serve?
We provide property management services in the Greater Edmonton and Greater Calgary areas. If you're unsure whether we cover your location, please reach out to us for confirmation.
How can I contact you for more information?
You can contact us via phone at (587) 557-1905, email at Contact@AltaRental.com, or through our online contact form. We’re here to answer any questions you have and assist you with your property management needs.
Testimonials
What our clients say
Bhavya's in-depth understanding of property management has been invaluable. She's always quick to address any tenant issues and consistently keeps me informed, ensuring I never have to worry about my property.
— Sarah T., Property Owner
Working with Bhavya has been a pleasure. She handles every situation with professionalism, and her constant updates give me peace of mind knowing my property is in great hands.
— David M., Investor
Bhavya’s ability to keep both tenants and owners informed is outstanding. She ensures that every issue is resolved quickly and that I'm always aware of what’s happening with my property. Her service has been nothing short of exceptional.
— Emily R., Landlord
Ready to work
with Us?
Whether you're looking to take the stress out of managing your property or maximize your investment returns, Altarental is here to help.
Reach out to us today to discover how we can offer you a seamless and stress-free property management experience. You can contact us by sending a message on our social media channels or by filling out this form!
Reach out to us today to discover how we can offer you a seamless and stress-free property management experience. You can contact us by sending a message on our social media channels or by filling out this form!
Send Us a Message
Your message is in good hands. We’ll respond shortly.